Customer Solution Engineer

October 15, 2026
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Company: iCodeBees Private Limited

Location: Kochi Infopark Having a DevOps background — implementing/maintaining cloud or on-premise technologies, scripting, SQL, and data analysis. Helping clients solve technical problems (while they are optimising CRM adoption, eCommerce conversion, Productivity, or Technology performance). Collaborating with world-class full-stack engineers on our team Role & Responsibilities As a Customer Solution Engineer, you will handle a wide range of client requests: Discuss and implement monitoring, analytics, and automation requirements (using our wizard, rule editor, or scripting tools such as Python, Shell, SQL, etc.) Set up Product (on cloud or on-premise) Analyse data to troubleshoot issues or uncover insights Train clients to use product effectively Act as the liaison between clients and our engineering team Communicate with clients 100% of the time (via email, phone, and online meetings) Track any communication with our ticketing system to ensure nothing falls through the cracks. Tech Stack Unix, SQL, scripting, Apache Solr, AWS, Prospect, Kubernetes, ELK React, Java, Spring, Apache Solr, ElasticSearch, Kafka, Tomcat, Kubernetes, OpenAI, Anthropic, etc. Skills Strong troubleshooting and analytics mindset Dashboarding and data visualisation Understanding of business processes and functional requirements If this opportunity aligns with your career goals, kindly share your updated resume with us at hr@icodebees.com About Infopark Overview Governing Body Executive Council Team Infopark RTI ACT 2005 RTS ACT 2012 Careers @ Park Centre Infrastructure Infopark Kochi Phase 1 Infopark Kochi Phase 2 Infopark Thrissur Infopark Cherthala Resource Media Kit Media Hub Tenders Downloads Infopark Newsletter Quick Links Ecosystem New Initiatives Testimonials Companies Company A-Z Listing Job Search Contact Us Infoparks Kerala, Infopark Park Centre Phase 1, Infopark Kochi P O, Kakkanad, Kochi, Keralam, IndiaPIN- 682042 Phone: +91-484-2415217, Email: info@infopark.in © Copyright 2026 Infopark Kochi. All rights reserved. Website design powered by $(document).ready(function() { lightbox.option({ resizeDuration: 200, wrapAround: true }); $('.lb-close').attr('href', '#'); $(document).on('click', '.lb-close', function(e) { e.preventDefault(); }) }); $(document).ready(function() { get_weather_details(); }); function get_weather_details() { $.ajax({ url: 'https://infopark.in/ajax/weather_details', method: 'GET', success: function (response) { // console.log(response); $('#weather').html(response.weather); }, error: function () { console.error('Error fetching weather.'); } }); } AOS.init(); $(document).ready(function(){ $(window).scroll(function(){ if ($(this).scrollTop() > 100) { $('#scroll').fadeIn(); } else { $('#scroll').fadeOut(); } }); $('#scroll').click(function(){ $("html, body").animate({ scrollTop: 0 }, 600); return false; }); });

Posted Date: 15-10-2026

Last Date to Apply: 19 Oct 2026

Career Opportunities

iCodeBees Private Limited

ph. – 98477 32355
info@icodebees.com

Customer Solution Engineer

Role: Customer Solution Engineer
Education: Bachelors
Experience: 1 -3 years
Location: Kochi Infopark

Having a DevOps background — implementing/maintaining cloud or on-premise technologies, scripting, SQL, and data analysis. Helping clients solve technical problems (while they are optimising CRM adoption, eCommerce conversion, Productivity, or Technology performance). Collaborating with world-class full-stack engineers on our team

Role & Responsibilities

As a Customer Solution Engineer, you will handle a wide range of client requests:
Discuss and implement monitoring, analytics, and automation requirements (using our wizard, rule editor, or scripting tools such as Python, Shell, SQL, etc.)
Set up Product (on cloud or on-premise)
Analyse data to troubleshoot issues or uncover insights
Train clients to use product effectively
Act as the liaison between clients and our engineering team
Communicate with clients 100% of the time (via email, phone, and online meetings)
Track any communication with our ticketing system to ensure nothing falls through the cracks.

Tech Stack

Unix, SQL, scripting, Apache Solr, AWS, Prospect, Kubernetes, ELK
React, Java, Spring, Apache Solr, ElasticSearch, Kafka, Tomcat, Kubernetes, OpenAI, Anthropic, etc.

Skills

Strong troubleshooting and analytics mindset
Dashboarding and data visualisation
Understanding of business processes and functional requirements

If this opportunity aligns with your career goals, kindly share your updated resume with us at hr@icodebees.com

Apply Now


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