Company: Reliance Jio Infocomm Ltd.
Location: Guwahati 2 – Garchuk, Assam, India
Job Title: Customer Care Executive Voice
Experience: 6 months – 2 years; minimum 6 months BPO experience mandatory
Job Details
Reliance Jio is hiring a Customer Care Executive for voice customer-service interactions in Guwahati.
Minimum Qualifications
- 10+2 or graduation degree in any discipline
Skills
- Local-language communication, basic computer knowledge, problem solving, customer focus, technical orientation, attention to detail, service mindset
Responsibilities
- Manage customer interactions
- demonstrate call ownership
- provide solution-based support
- educate customers
- maintain product and process knowledge
- follow scheduled shifts
- capture customer details
- resolve queries
- manage outbound campaigns
- develop and retain the customer base
- follow contact-center policies.
How to Apply
Apply through the verified listing/application page
Reliance Jio Careers official portal
Guwahati 2 – Garchuk, Assam, India
Assam