Call Center Senior Representative – NTT DATA Services – Gurugram, Haryana, India

September 26, 2026
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Company: NTT DATA Services

Location: Gurugram, Haryana, India

Job Title: Call Center Senior Representative

Experience: 0–2 years; freshers welcome; BPO or sales experience preferred

Job Details

Entry-level outbound sales role engaging Canada-based customers, promoting telecom products and services, and driving revenue through consultative selling. The position is 100% work from office on a US–Canada night shift.

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Minimum Qualifications

  • Graduate, flexible based on communication skills

Skills

  • outbound sales
  • telecom products
  • consultative selling
  • customer communication
  • active listening
  • objection handling
  • CRM
  • customer empathy
  • sales target management

Responsibilities

  • Make high-volume outbound calls to prospective and existing customers
  • Promote telecom plans, upgrades, bundles and retention offers
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly and monthly sales targets
  • Handle objections professionally
  • Maintain accurate CRM records
  • Follow scripts, quality and process standards while delivering strong customer experience
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How to Apply

Apply through the official listing

Source: NTT DATA Careers

India; Gurugram; call centre; BPO; sales; freshers; work from office

Haryana


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