Company: Norstella
Location: Remote, India
Job Title: Client Services Executive
Experience: 2+ years preferred in client-facing commercial roles, especially pharmaceutical, biotech or CRO settings
Employment Type: Full time
Job Details
Norstella seeks a Client Services Executive to manage client inquiries, account access, fulfillment reports and cross-functional coordination.
Skills
- client relationship management
- customer success
- Salesforce
- client engagement
- problem solving
- communication
- presentation
Responsibilities
- Manage the Client Services Salesforce Queue
- Support alert formatting, query setup, account management and access enhancements
- Handle trial/account assistance and act as liaison across internal teams and clients
- Manage fulfillment reports and provide first-point client support via cases and phone
How to Apply
Apply through the official listing
Email: ApplicationHelp@norstella.com
Source: Norstella Careers
Remote, India