Company: Apple
Location: Various locations within India
Job Title: IN-Technical Specialist
Job Details
Apple Retail Technical Specialist role supporting customers with Apple products and services.
Minimum Qualifications
- Flexible retail schedule
- proficiency in local language
Skills
- Apple products
- Genius Bar processes
- troubleshooting
- root-cause analysis
- customer service
- hardware/software support
Responsibilities
- Troubleshoot and resolve selected hardware and software issues
- Support customers with care and empathy using appropriate tools
- Collaborate with team leaders on recurring repair problems and recommend products and services
How to Apply
Apply through the official listing
Source: Apple Jobs India
Various locations within India