Internal IT Admin

Internal IT Admin

Company: V I Point Solutions Private Limited
Department: Internal IT
Experience: 2-4 Years
Employment Type: Full-time, On-site
Shift: General shift, with on-call availability for critical incidents

About the Role
V I Point Solutions is looking for an Internal System Administrator to own the day-to-day technology environment that keeps our team productive. The role covers IT asset management, end-user support, and network and endpoint security administration, with strong hands-on Ubuntu Linux expertise and involvement in the planned macOS transition.

Key Responsibilities
• Maintain IT asset inventory and manage the complete asset lifecycle, including procurement, allocation, repair, return, and disposal.
• Handle asset issue and return during employee onboarding and exit, including data wipe, re-imaging, and documentation.
• Provide first and second-line technical support for hardware and software issues.
• Troubleshoot Ubuntu Linux, Windows, and macOS systems, business applications, VPN, printers, and conferencing setups.
• Build and maintain OS images and provisioning workflows.
• Support the planned macOS migration, including device evaluation, rollout, enrolment, application compatibility, data migration, and user training.
• Manage the internal IT helpdesk, tickets, documentation, and user induction.
• Administer and monitor office LAN/WAN, routers, managed switches, Wi-Fi, VLANs, ISP links, and Sophos firewall.
• Support internal server and