Manager-Process excellence – Cognizant – MUMBAI / India

Job Description

Responsibilities

· Lead end‑to‑end process improvement and transformation initiatives across accounts

· Drive and manage Lean Six Sigma programs and projects to deliver measurable outcomes

· Ensure realization and tracking of targeted process improvement benefits

· Demonstrate strong capability in analyzing large data sets and deriving actionable insights

· Review and assess existing processes, systems, and technologies to design optimized future‑state process flows

· Implement Robotic Process Automation (RPA), AI/ML solutions, and platform enhancements, and quantify business impact post‑implementation

• Build systems to leverage synergies from different business units/Cross functional teams to deliver to commitments (Automation/Analytics/IT/Operations/Risk etc.)

· Operate with a strong problem identification, root‑cause analysis, and solution‑oriented mindset

· Partner with senior leadership and operations teams to design and execute continuous improvement programs that exceed client expectations

· Exhibit strong project management expertise, with experience managing multiple high‑impact, business‑critical initiatives concurrently

· Communicate key business insights effectively in decision‑making forums, ensuring informed decisions and strong stakeholder alignment

· Engage effectively with global clients and stakeholders, representing the organization across cultures and forums

· Bring hands‑on expertise in process design and analysis tools such as Visio, Minitab, and MS Office

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.