Company: Intbrains Private Limited

Location: PUNE Job Specific Duties and Responsibilities: • Monitor infrastructure, applications, and network systems using tools such as Grafana, Nagios, and internal dashboards. • Handle alerts and incidents (P1/P2), perform initial triage, and ensure timely escalation and resolution. • Provide Tier-1 support for production systems and services. • Collaborate with Engineering, AdOps, and DevOps teams for troubleshooting and issue resolution. • Support real-time systems involved in ad serving, bidding, and traffic flow. • Leverage AI tools (e.g., log analysis assistants, alert summarization tools) to speed up debugging and root cause analysis. • Use structured prompts to extract insights from logs, metrics, and incident data. • Participate in deployment monitoring and post-release validation. • Document incidents, contribute to RCA, and maintain operational runbooks/Wiki. • Ensure effective shift handovers and adherence to NOC processes. • Identify recurring issues and suggest automation or AI-assisted solutions. Required Skills & Qualifications: • Bachelor’s degree in Computer Science / IT or related field (B.E / B.Tech / MCA / BCA, etc.). •

Posted Date: 23-09-2026

Last Date to Apply: 24 Sep 2026