SDM-IOA Delivery – Cognizant – Hyderabad / India

Job Description

Responsibilities: Lead and manage a team of Process Excellence professionals, providing guidance, coaching, and performance feedback. Oversee the execution of multiple process improvement projects using Six Sigma, Lean, and other methodologies. Champion the identification and implementation of automation opportunities using RPA, low-code platforms, and emerging technologies. Drive the exploration and initial implementation of AI and Generative AI (Gen AI) initiatives to enhance operational efficiency. Collaborate with business unit leaders to identify improvement areas, define project scopes, and ensure alignment with business objectives. Develop and manage project pipelines, ensuring timely delivery and realization of quantifiable benefits. Establish and maintain robust process documentation, SOPs, and governance frameworks. Mentor and develop team members, building strong internal capabilities in process excellence and innovation. Required Skills & Qualifications: 8+ years of experience in process excellence, operations transformation, or a related domain, with 3+ years in a leadership role. Certified Six Sigma Black Belt or equivalent. Demonstrated success in leading and managing teams to deliver high-impact projects with measurable cost or efficiency gains. Extensive hands-on experience with automation tools (e.g., UiPath, Automation Anywhere, Power Automate). Practical exposure to AI and Gen AI technologies, including driving proof-of-concepts and initial implementations. Excellent analytical, problem-solving, and stakeholder management skills. Proven ability to manage multiple priorities and complex projects. Strong leadership, communication, and presentation skills. Preferred Attributes: Experience managing remote or distributed teams. Understanding of change management principles. Familiarity with enterprise-level process architecture.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.