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Current: English
Company: VIPoint Solutions Pvt Ltd
Location: Kochi, Kerala, India
Job Title: Senior Incident Commander
Experience: 5–10+ years in IT operations or IT service management; 5+ years with substantial major-incident ownership
Job Details
VIPoint Solutions is hiring a Senior Incident Commander in Kochi to lead critical production incidents, recovery, stakeholder communication and post-incident improvement. The role asks for 5–10+ years in IT operations/service management.
Minimum Qualifications
- ITIL Foundation certification or higher preferred
Skills
- P1/P2 incident leadership
- ITIL/ITSM
- incident, problem and change management
- cloud/hosting
- Linux/Windows
- networking
- DNS
- databases
- web applications
- monitoring
- ServiceNow/Jira Service Management/BMC Helix
- stakeholder communication
Application Deadline: 2026-10-15
How to Apply
Apply through the verified listing
Email: hr@vipointsolutions.net
Contact: 484-4050222
Source: Infopark Kerala official job board
Kerala Jobs, Kochi Jobs, Experienced Jobs, VIPoint Solutions Pvt Ltd, Senior Incident Commander
Kochi, Kerala, India
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