Senior Incident Commander

Senior Incident Commander

📍 Location: Kochi
💼 Experience: 5–10+ years in IT Operations / IT Service Management

We’re looking for a decisive and technically credible Incident Commander to take ownership of critical production incidents, drive service restoration, and communicate effectively with customers and senior leadership.

🔹 Key Responsibilities
• Lead P1/P2 major incidents from declaration through recovery and closure.
• Coordinate