Senior Salesforce Developer

Skills – Mandatory -Salesforce Development, migration, integration support, and maintenance.
Skills – Primary Salesforce Platform
Skills – Good to have- Salesforce Apex, Service Cloud Voice and Amazon Connect experience Qualification -Graduate
Total Experience – 8+ years
Relevant Experience – 8+ years
Work Location Kochi, TVM
Expected Date of Onboarding- Immediate
Certification (mandatory & good to have) -Salesforce Certifications- Certified Platform Developer I, Health Cloud Consultant, Nonprofit Cloud Consultant, and Marketing Cloud Email Specialist

Job Description / Duties and Responsibilities
• Design, develop, and maintain customized solutions within the Salesforce platform to support company-wide needs, including Health Cloud, Nonprofit Cloud, and Marketing Cloud. • Work closely with internal stakeholders to understand business requirements and translate them into effective Salesforce solutions.
• Implement and maintain Salesforce best practices, including custom objects, workflows, process builder, and flow.
• Develop and execute data migration and integration strategies using Salesforce APIs and third party integration tools.
• Monitor Salesforce system performance, execute regular system maintenance, and troubleshoot issues as they arise.
• Provide technical support and training to Salesforce users across the organisation to ensure smooth adoption and efficient use of the platform.
• Stay up-to-date with Salesforce releases and leverage new features and functionalities to enhance platform capabilities.
• Collaborate with cross-functional teams to ensure Salesforce solutions align with business goals and provide a seamless user experience.
• Manage security settings and conduct regular security audits to ensure data integrity and compliance with industry regulations.
• To adhere to ISMS policies and procedures

Job Specification / Skills and Competencies
• 8+ years of experience as a Salesforce Engineer or Developer with a proven track record of implementing solutions in Health Cloud, Nonprofit Cloud (desirable) and Marketing Cloud (desirable)
• Certified Salesforce Administrator
• Strong understanding of Salesforce best practices, design patterns, and limits.
• Experience with Salesforce APIs, Lightning Web Components, and other programming languages.
• Familiarity with data integration and migration tools such as Data Loader and MuleSoft.
• Excellent problem-solving, analytical, and project management skills.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment and interact with all levels of the organization.
• Commitment to continuous learning and staying informed about Salesforce platform updates and innovations.
• Experience with tools: Confluence, Jira, O365
• Strong problem-solving skills, attention to detail, and a methodical approach to work
• Understanding of agile principles and experience working in agile teams.
• Effective communication skills, both verbal and written, with the ability to articulate complex technical issues clearly Desirable
• Salesforce certifications such as Certified Platform Developer I, Health Cloud Consultant, Nonprofit Cloud Consultant, and Marketing Cloud Email Specialist are highly preferred.
• Experience with Salesforce Apex