Company: KOTT Software Private Limited
Location: Kochi, Kerala
Job Title: Software Implementation & Support Specialist / Engineer
Experience: 2+ years in software implementation or technical support for global products
Job Details
Implementation and technical support role for KOTT’s EMPTrust HR cloud-based HCM platform serving global clients.
Minimum Qualifications
- B.Tech. in Computer Science/IT, MCA, or M.Sc
Skills
- SDLC, Agile, SaaS configuration, software implementation, technical support, client communication, ticket tracking, US-time-zone support
Responsibilities
- Configure SaaS modules and cloud environments
- support pre-sales demonstrations and discovery
- diagnose client issues
- coordinate with QA and development teams
- review deliverables
- maintain ticket and project records
- work US-aligned shifts when required
Salary: Competitive remuneration based on hands-on expertise
Application Deadline: 2026-09-18
How to Apply
Apply through the official listing
Email: customersuccess@kottsoftware.com; info@kottsoftware.com
Contact: 0484-2362860; 0484-2979898; 0484-2371741
Source: Infopark Kerala